|General Information |
Happy Monkey Online Store has a fully integrated courier system. Costing of delivery and delivery options are built into the e-commerce website. The cost is calculated accurately and at real time, which means that customers closer to the pickup address and densely populated areas do not have to pay higher rates to make up for customers further away.
In a nutshell: The advantages of a fully integrated courier system include:
We supply the following domestic services:
If there is no stock available, we will phone you to notify you of the problem and you'll be able to cancel the order or wait for the backorder. Items placed on back order are shipped as soon as they become available from the manufacturer.
You can transfer the amount for your transaction into our account directly. Our bank details are below. Please note that Internet Transfers take up to 3 working days to clear and we will ship the goods once the transfer has cleared.
All transactions will be processed in South African Rands (ZAR).
You may pay Happy Monkey Online Store by cash.
Happy Monkey Online Store Bank Details:
Account Name: Please Create
All customer deposits and Internet Transfers need to be paid into the bank account details provided when an order is placed.
Please put your name and order number as the reference.
Please fax your confirmation through to the number is on the contact page.
Items may be returned for refund or replacement subject to manufacturer and/or Happy Monkey Online Store restrictions. All product returns must have a Returned Merchandise Authorization (RMA) issued by Happy Monkey Online Store. Defective items may be returned for refund or replacement subject to the following restrictions:
Please take note of our holiday season policies:
Happy Monkey Online Store will remain available for placing orders every day throughout the entire holiday season. However, we cannot guarantee exact delivery times after the 15th of December till the 5th of January.